Privacy Policy
Last Updated: September 23, 2026
Yogurt Ventures USA, Inc. (“Freshëns,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit freshens.com and other webpages or online services that link to this Privacy Policy (collectively, the “Site”), communicate with us, use our store locator, or receive text messages or other communications from us.
This Privacy Policy applies to information collected through the Site and our related communications. It does not necessarily apply to independently operated Freshëns locations, third-party websites, or services that maintain their own privacy policies.
1. Information We Collect
The information we collect depends on how you interact with us and the Site.
Information You Provide to Us
We may collect information that you voluntarily provide, including your name, email address, telephone number, business or restaurant location, job title, company or organization, and the contents of communications you send to us.
If you communicate with us regarding a Freshëns location, business opportunity, product, operational matter, support request, or other business matter, we may retain the information contained in that communication.
Website and Device Information
When you visit the Site, certain information may be collected automatically by our website, hosting providers, analytics providers, security services, and other technology providers.
This information may include your Internet Protocol (“IP”) address, browser type, device type, operating system, referring website or URL, pages viewed, links clicked, dates and times of visits, approximate geographic location derived from your IP address, cookie identifiers, analytics identifiers, and information about how you interact with the Site.
We may use this information to operate the Site, understand how visitors use it, diagnose technical problems, improve performance and content, prevent fraud or misuse, and maintain the security of our systems.
Location Information
Our Site provides a store locator that allows you to search for Freshëns locations near a particular location.
When you use the store locator, we may process location information that you voluntarily enter, such as a city, state, ZIP code, street address, or other geographic search term.
The store locator may use Google Maps, Google Geocoding, or related Google services to convert your search information into geographic coordinates and identify locations near you. Information entered into the store locator may therefore be transmitted to Google in order to provide the requested mapping and location functionality.
If the Site offers browser-based location functionality and you choose to grant your browser permission to access your device’s location, geographic location information may also be processed for the purpose of identifying nearby Freshëns locations. You can deny or revoke location permission through your browser or device settings.
Information From Business Relationships and Other Sources
We may receive information about individuals through business relationships, Freshëns operators, customers, vendors, service providers, business partners, and other legitimate sources.
For example, we may receive professional contact information for individuals involved in restaurant operations, purchasing, supply chain activities, account administration, or other Freshëns-related business activities.
2. Cookies and Similar Technologies
The Site may use cookies, pixels, local storage, analytics technologies, and similar technologies to operate the Site, remember preferences, understand website usage, measure performance, maintain security, and improve the visitor experience.
Some cookies are necessary for the operation, functionality, or security of the Site. Other technologies may be used for analytics and measurement.
Your browser may allow you to block, delete, or restrict cookies. Blocking certain cookies may affect the functionality of portions of the Site.
Where required by applicable law, we will provide any required choices or obtain any required consent before using technologies that require consent.
3. Analytics
We may use website analytics services, including Google Analytics or similar technologies, to help us understand how visitors interact with the Site.
Analytics providers may collect information such as your IP address, approximate geographic location, browser and device information, pages visited, referring pages, interactions with the Site, session information, and cookie or device identifiers.
We use analytics information to understand Site usage, evaluate performance, improve our content and services, troubleshoot technical issues, and make the Site more useful to visitors.
Information collected through Google services is also subject to Google’s applicable privacy policies and terms.
4. Google Maps and Location Services
Our store locator may use Google Maps Platform services, including mapping and geocoding technologies.
When you use these features, information necessary to provide the mapping or location service may be transmitted to Google. Google’s collection and processing of information through its services is governed by Google’s own privacy policies and terms.
You are not required to enable precise browser or device location services to browse the Site. Where available, you may instead manually enter a city, ZIP code, address, or other location into the store locator.
5. How We Use Information
We may use information we collect to operate, maintain, secure, and improve the Site; provide store locator and mapping functionality; respond to questions and requests; communicate with Freshëns operators, customers, vendors, and business contacts; provide operational, product, supply chain, account, or support communications; analyze Site usage and performance; detect and prevent fraud, security incidents, or misuse; comply with legal and regulatory requirements; enforce our agreements and policies; maintain business records; and otherwise carry out legitimate business purposes consistent with the context in which the information was collected.
We may also use information for other purposes with your consent or as otherwise permitted by law.
6. How We Disclose Information
We may disclose personal information to service providers and vendors that perform services on our behalf, including website hosting, information technology, analytics, mapping and geolocation, telecommunications, security, professional services, and other operational services.
These companies may process information only as necessary to provide their services to us or as otherwise permitted by their agreements with us and applicable law.
We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, subpoena, court order, or governmental request; protect the rights, property, security, or safety of Freshëns, our customers, our business partners, or others; investigate fraud, misuse, or security incidents; enforce our agreements or policies; or establish, exercise, or defend legal claims.
If Yogurt Ventures USA, Inc. or any portion of its business is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction, information may be transferred as part of that transaction subject to applicable law.
We may also disclose information at your direction or with your consent.
7. Sale or Sharing of Personal Information
We do not sell private mobile telephone numbers or SMS consent information to third parties for monetary compensation.
We do not share SMS opt-in information or consent with third parties for their own marketing purposes.
Like many websites, however, the Site may allow analytics and technology providers to collect information through cookies or similar technologies. Depending on the technology used, the purpose for which it is used, and the law that applies to a particular visitor, certain disclosures involving advertising or tracking technologies could be considered a “sale,” “sharing,” or use for targeted advertising under some state privacy laws even when no money is exchanged.
Where applicable law provides a right to opt out of such activity, we will provide and process applicable opt-out rights as required by law.
8. Text Message Communications
We may communicate by text message with individuals who provide a mobile telephone number to us in connection with Freshëns business activities.
Such communications may include operational updates, logistics or supply chain information, product notifications, inventory or ordering matters, account communications, and responses to support or business inquiries.
By providing your mobile telephone number and agreeing to receive text messages from us, you consent to receive applicable communications from Yogurt Ventures USA, Inc. Message and data rates may apply depending on your wireless carrier and plan.
We do not sell, rent, or lease your private mobile telephone number to third parties, and we do not share your SMS consent or opt-in information with third parties for their own marketing purposes.
We may use telecommunications or SMS service providers to transmit messages on our behalf.
To stop receiving text messages, reply STOP to a message from us. You may receive a final confirmation message acknowledging your request. To request assistance, reply HELP or contact us using the information provided below.
Unless we specifically tell you otherwise at the time you enroll, we do not use the business SMS program described in this section to send automated consumer marketing messages.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and contractual obligations, resolve disputes, maintain appropriate business and financial records, protect our systems, and enforce our agreements.
The applicable retention period may vary depending on the type of information, the purpose for which it was collected, our legal obligations, contractual requirements, security considerations, and whether the information is needed to establish, exercise, or defend legal claims.
When personal information is no longer reasonably necessary for the purposes for which it was retained, we may delete, anonymize, or otherwise dispose of it in accordance with our retention practices and applicable law.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, alteration, loss, misuse, or disclosure.
However, no Internet transmission, information system, or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.
11. Your Privacy Choices and Rights
Depending on where you reside and which privacy laws apply to Yogurt Ventures USA, Inc., you may have certain rights regarding your personal information.
These rights may include the right to request information about the personal information we collect, use, or disclose; request access to or a copy of personal information; request correction of inaccurate information; request deletion of certain information; obtain certain information in a portable format; opt out of certain sales, sharing, or targeted advertising activities; limit certain uses or disclosures of sensitive personal information where applicable; withdraw consent where processing is based on consent; and appeal certain decisions regarding a privacy request where required by law.
These rights are subject to exceptions and limitations under applicable law.
To submit a privacy request, contact us at jsardina@freshens.com or use another privacy-request method we make available on the Site.
We may need to verify your identity before processing certain requests. Verification requirements will depend on the nature of the request and the information involved.
Where applicable law allows an authorized agent to submit a request on your behalf, we may require documentation demonstrating the agent’s authority and may separately verify your identity.
We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.
12. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), if the CCPA applies to Yogurt Ventures USA, Inc. and the particular processing activity.
Where applicable, those rights may include the right to know about the categories and specific pieces of personal information collected; request deletion or correction; know the categories of sources, purposes, and recipients associated with personal information; opt out of the sale or sharing of personal information; limit certain uses or disclosures of sensitive personal information; and receive equal service and pricing when exercising privacy rights.
If our use of website technology constitutes a sale or sharing of personal information under applicable California law, California residents will be provided with the legally required mechanism to exercise applicable opt-out rights.
California law may also require covered businesses to recognize qualifying opt-out preference signals, such as Global Privacy Control, in circumstances where the business sells or shares personal information. We will process such signals as required by applicable law when those requirements apply to our activities.
13. Do Not Track
Some web browsers offer a “Do Not Track” (“DNT”) setting that sends a signal indicating that the user does not want certain online activity tracked.
Because there is currently no universally accepted technical or legal standard governing how all websites should respond to DNT signals, the Site does not currently respond to browser DNT signals.
This statement does not affect any obligation we may have under applicable law to recognize legally required opt-out preference signals or other privacy choices.
14. Children’s Privacy
The Site is intended for a general audience and is not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13 through the Site. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
If you believe a child has provided personal information to us through the Site, please contact us.
15. Third-Party Websites and Services
The Site may contain links to websites, portals, social networks, applications, or services operated by third parties or governed by separate privacy practices.
For example, the Site may link to digital media portals, mapping services, social-media platforms, or other external resources.
When you leave the Site or interact directly with a third-party service, that third party’s privacy policy and terms may apply. We are not responsible for the privacy, security, or content practices of third-party websites or services that we do not operate.
We encourage you to review the privacy policies of any third-party services you use.
16. Social Media
The Site may include links to or integrations with social-media services.
If you interact with Freshëns through a social-media platform, information you provide or make available through that platform may be processed according to the social-media provider’s privacy policies as well as our applicable practices.
Your interactions with social-media platforms are governed by the privacy settings and policies of those platforms.
17. International Visitors
The Site is operated from the United States.
If you access the Site from outside the United States, information associated with your use of the Site may be processed or stored in the United States or other jurisdictions in which our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws of your country of residence.
Where international data-protection laws apply to our processing, we will handle personal information in accordance with applicable legal requirements.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
When we make changes, we will post the revised Privacy Policy on this page and update the “Last Updated” date above.
If required by law, we will provide additional notice or obtain consent before material changes become effective.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact us at:
Yogurt Ventures USA, Inc.
1750 The Exchange SE
Atlanta, GA 30339
United States
Email: jsardina@freshens.com
Phone: 678.627.5400