Last Updated: September 23, 2026

These Terms of Use (“Terms”) govern your access to and use of freshens.com and any webpages, features, tools, or online services that link to these Terms (collectively, the “Site”).

The Site is owned and operated by Yogurt Ventures USA, Inc. d/b/a Freshëns (“Freshëns,” “we,” “us,” or “our”).

Please read these Terms carefully. By accessing or using the Site, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use the Site.

1. Use of the Site

Freshëns provides the Site for informational and business purposes, including information about Freshëns products, menu offerings, nutritional information, store locations, business opportunities, and company operations.

You may use the Site only for lawful purposes and in accordance with these Terms.

Subject to these Terms, Freshëns grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Site for your personal or legitimate business purposes.

No rights are granted except as expressly stated in these Terms.

2. Eligibility

By using the Site, you represent that you have the legal capacity to agree to these Terms.

If you use the Site on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

3. Prohibited Conduct

You may not use the Site to:

• violate any applicable law or regulation;
• gain or attempt to gain unauthorized access to the Site, our systems, accounts, networks, or data;
• interfere with or disrupt the operation, security, integrity, or performance of the Site;
• introduce malware, viruses, harmful code, or other malicious technology;
• impersonate another person or organization;
• submit false, misleading, fraudulent, or unlawful information;
• use automated systems, bots, scrapers, crawlers, or similar technologies to access or extract Site content in a manner that places an unreasonable burden on our systems or is otherwise inconsistent with these Terms;
• circumvent security measures or access restrictions;
• use Site content for unlawful, misleading, or infringing purposes;
• reproduce, republish, distribute, modify, sell, license, or commercially exploit Site content except as expressly authorized by Freshëns; or
• attempt to assist another person in engaging in any prohibited conduct.

We reserve the right to restrict or terminate access to the Site if we reasonably believe these Terms have been violated.

4. Intellectual Property

The Site and its content, including text, graphics, photographs, images, videos, logos, trademarks, service marks, product names, menu materials, designs, layouts, software, and other materials, are owned by or licensed to Freshëns and are protected by applicable intellectual property laws.

The Freshëns name, logos, branding, and related marks may not be used without our prior written permission except as permitted by applicable law.

You may view and use Site content for personal or legitimate business-reference purposes. You may not reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit Site content without our prior written authorization.

Nothing on the Site grants any license or right to use Freshëns intellectual property except as expressly provided in these Terms.

5. Menu and Product Information

Freshëns may publish information about food, beverages, menu items, ingredients, products, pricing, promotions, and availability.

Menu offerings, ingredients, preparation methods, portion sizes, prices, availability, and promotional offerings may vary by location and may change without notice.

Certain Freshëns locations may be operated by independent operators or located within airports, universities, healthcare facilities, corporate environments, entertainment venues, or other facilities where menu offerings, pricing, operating procedures, or availability may differ.

Information presented on the Site is intended to provide general information and may not reflect the exact offerings available at every Freshëns location.

For current product availability, pricing, or location-specific information, please contact the applicable Freshëns location directly.

6. Nutrition, Dietary, and Allergen Information

Freshëns may provide nutritional information, calorie information, ingredient information, allergen information, and descriptions such as vegetarian, vegan, gluten-conscious, gluten-free, or similar dietary designations.

We take reasonable steps to provide accurate information based on available recipes, supplier information, ingredient specifications, and preparation methods. However, actual nutritional values may vary because of factors such as portion size, preparation, ingredient substitutions, supplier changes, product availability, and differences in individual restaurant operations.

Freshëns locations may use shared preparation, cooking, storage, or service areas. As a result, cross-contact with allergens or ingredients may occur.

If you have a food allergy, sensitivity, dietary restriction, or medical concern related to food ingredients, you should speak directly with the applicable Freshëns location before ordering or consuming a product.

Dietary labels or descriptions do not necessarily mean that a product was prepared in an environment completely free from ingredients inconsistent with that designation.

Nothing on the Site constitutes medical, dietary, or nutritional advice. Individuals with medical or dietary concerns should consult an appropriate healthcare professional.

7. Store Locator and Location Information

The Site may provide a store locator that allows you to search for Freshëns locations.

Store-locator information may include addresses, approximate distances, operating status, contact information, and other location-related details.

Store information may change without notice. We do not guarantee that every listing, operating hour, distance calculation, or other location detail will always be complete or current.

You should contact the applicable location directly when time-sensitive or important information needs to be confirmed.

The store locator may rely on third-party mapping, geocoding, or location services. Your use of those services may also be subject to the applicable third party’s terms and privacy policies.

Information about how location-related data may be processed is available in our Privacy Policy.

8. Business Opportunity Information

The Site may provide information concerning Freshëns business opportunities, licensing relationships, venue opportunities, store formats, development models, operating concepts, costs, store sizes, potential locations, average transaction information, or other business-related information.

This information is provided solely for general informational and preliminary evaluation purposes.

Nothing on the Site constitutes:

• an offer to sell a franchise, license, security, or business opportunity;
• a binding commitment by Freshëns;
• a guarantee of acceptance into a Freshëns program;
• a guarantee of revenue, sales, profitability, customer traffic, costs, expenses, performance, return on investment, or business success; or
• legal, accounting, investment, or financial advice.

Actual costs, operating results, requirements, opportunities, and performance can vary significantly depending on factors including location, venue, market conditions, labor, management, product mix, lease terms, operating expenses, customer traffic, and other circumstances.

Any actual business relationship with Freshëns is subject to due diligence, approval, applicable law, and separately executed written agreements.

If information on the Site conflicts with a written agreement executed by Freshëns, the executed written agreement controls.

9. Third-Party Websites and Services

The Site may contain links to websites, social-media platforms, mapping providers, vendors, informational resources, or other services operated by third parties.

Links are provided for convenience or informational purposes and do not necessarily constitute endorsement of the third party or its products, services, statements, or practices.

Freshëns does not control third-party websites or services and is not responsible for their availability, security, accuracy, content, products, privacy practices, or terms.

When you access a third-party service, your use of that service is governed by the applicable third party’s terms and policies.

10. Communications and Feedback

If you contact Freshëns by email, telephone, text message, or another communication method, you are responsible for the information you choose to provide.

Please do not send confidential, proprietary, financial, medical, or other highly sensitive information unless Freshëns specifically requests it through an appropriate method.

If you voluntarily provide suggestions, ideas, recommendations, comments, or other feedback relating to Freshëns, our products, or our services, you grant Freshëns permission to use that feedback for legitimate business purposes without an obligation to compensate you, unless otherwise agreed in writing.

This provision does not apply to personal information that is governed by our Privacy Policy.

11. Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

The Privacy Policy is available at:

freshens.com/privacy-policy/

12. Operational Text Messaging

Freshëns may provide an operational text messaging program for certain business users and other individuals who expressly consent to receive such communications.

Program Description

The operational text messaging program may provide transaction-based, administrative, service-related, and operational communications.

Messages may include:

• responses to questions or requests;
• operational updates;
• system or service updates;
• product or inventory information;
• logistics or supply-chain communications;
• account-related information; and
• other non-promotional communications related to an individual’s interaction with Freshëns.

Message frequency varies depending on your interactions, inquiries, account activity, or operational needs.

Consent

You must provide appropriate consent before receiving applicable operational text messages from Freshëns.

Consent may be obtained through an authorized Freshëns enrollment process, through a Business Consultant, or through another method made available by Freshëns.

Consent to receive text messages is not a condition of purchasing goods or services unless expressly stated otherwise and permitted by applicable law.

Opting Out

You may stop receiving text messages at any time by replying:

STOP

After you submit a valid STOP request, you may receive one final message confirming that your request has been processed.

For assistance, reply:

HELP

or contact Freshëns using the contact information at the end of these Terms.

Message and Data Rates

Freshëns does not separately charge you to participate in its operational text messaging program.

Standard message, data, or other carrier charges may apply under your wireless service plan. You are responsible for any charges assessed by your wireless provider.

Carriers and Message Delivery

Text messaging services are subject to wireless carrier availability, network conditions, equipment, and other circumstances outside Freshëns’ control.

Freshëns and participating wireless carriers do not guarantee that every message will be delivered or delivered without delay.

To the extent permitted by applicable law, Freshëns is not responsible for messages that are delayed, misdirected, or undelivered because of carrier, network, device, or other technical conditions outside our reasonable control.

Security

SMS messages generally are not transmitted using end-to-end encryption and should not be considered a secure method for transmitting sensitive information.

You should not transmit passwords, payment-card information, banking information, government identification numbers, medical information, or other highly sensitive information through text messages unless specifically instructed to use an appropriate secure method.

SMS Privacy

We do not sell, rent, or share SMS consent or opt-in information with third parties for their own marketing purposes.

Freshëns may use telecommunications, technology, or service providers to transmit and administer messages on our behalf.

Information associated with our text messaging program is handled in accordance with our Privacy Policy and applicable law.

13. Website Availability and Changes

We may modify, suspend, discontinue, remove, or change all or any portion of the Site at any time.

We do not guarantee that the Site or any particular feature, content, or service will always be available, uninterrupted, secure, or free from errors.

We may update Site content without notice.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and its content are provided on an “AS IS” and “AS AVAILABLE” basis.

Freshëns disclaims warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, except to the extent such warranties cannot lawfully be excluded.

We do not warrant that:

• the Site will always be available or uninterrupted;
• the Site will be error-free;
• defects will always be corrected immediately;
• the Site will be free from harmful components; or
• every item of information on the Site will always reflect the most current location-specific circumstance.

Nothing in this section is intended to disclaim obligations or warranties that cannot be disclaimed under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Freshëns and its officers, directors, employees, affiliates, representatives, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of or inability to use the Site.

This includes, where permitted by law, damages relating to loss of data, loss of business, lost profits, business interruption, or reliance on Site information.

Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Yogurt Ventures USA, Inc., its affiliates, officers, directors, employees, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from:

• your unlawful use of the Site;
• your material violation of these Terms; or
• your infringement of another person’s rights through your use of the Site.

This obligation does not apply to the extent a claim results from Freshëns’ own unlawful conduct.

17. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Subject to any rights that cannot legally be waived, disputes arising from these Terms or use of the Site will be brought in a court of competent jurisdiction located in Georgia.

Nothing in this section prevents either party from pursuing rights or remedies available under applicable law.

18. Changes to These Terms

We may update these Terms periodically to reflect changes to the Site, our services, business practices, or legal obligations.

When we update these Terms, we will post the revised version on the Site and update the “Last Updated” date above.

Your continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Where applicable law requires additional notice or consent, we will provide it.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will remain in effect.

20. No Waiver

Failure by Freshëns to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

Any waiver must be expressly made by an authorized representative of Freshëns.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other terms expressly presented in connection with a particular Freshëns service or program, constitute the applicable agreement regarding your use of the Site.

If you enter into a separate written agreement with Freshëns, that agreement will govern the subject matter addressed by that agreement to the extent of any conflict with these Terms.

22. Contact Us

Questions regarding these Terms may be directed to:

Yogurt Ventures USA, Inc. d/b/a Freshëns
1750 The Exchange SE
Atlanta, GA 30339
United States

Email: custservice@freshens.com
Phone: 678-627-5400